Creating a User-Friendly Online Form

Helpful tips on how to create a useful form that will work!

Be clear

For each piece of information you’re asking from users, try to ensure that it can only be interpreted as intended. Include examples or prompts where appropriate. Give clear requirements, especially if you ask them to upload a file (the size/format should be clearly specified). For multi-stage forms, always include a “completion bar” so that the user can see how many items are left.

Remember to set up error/success messages and make them clear, too. If a user sees an error, it should tell them exactly what they need to do to fix the data they entered. Good news: Wix forms have all these messages set up by default! But it;s a good idea to check if they’re appropriate for your needs.

You can update all your prompts and error/success notifications to keep the tone on-brand within your form messaging.